Publisher's Synopsis
Omnichannel is a cross-channel content strategy used to improve the customer experience and drive better relationships across all possible channels and touchpoints. This book is a guide on how to progress your OmniChannel and implement an OmniChannel strategy.
In this guidance, you will know about:
- Change in Consumer Behavior
- Why Omnichannel Marketing?
- The Evolution of Omnichannel Marketing
- Stepping into Omnichannel
- Omnichannel Transformation Strategy
- Start Implementing Omnichannel Marketing
- Learn how you can implement re-marketing strategies and make the experience more personalized for your customers.
- Omnichannel marketing case studies
