Valuepack:Services Management:An Integrated Approach With Essence of Business Process Re-Engineering
Paperback (06 Jul 2006)
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Book information
ISBN: | 9781405839594 |
Publisher: | Pearson Education |
Imprint: | Financial Times/Prentice Hall |
Pub date: | 06 Jul 2006 |
Language: | English |
Weight: | 1480g |
Height: | 246mm |
Width: | 188mm |
Spine width: | 44mm |