Upside-Down Marketing

Upside-Down Marketing Turning Your Ex-Customers Into Your Best Customers

New Edition

Paperback (30 Jun 1996)

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Publisher's Synopsis

This guide to winning back former customers shows how to reach people whose buying activity has tapered off or stopped, and convert them into the company's best customers. Each chapter contains practical tips, case studies, dos and don'ts, and an action plan that readers can apply themselves.

Book information

ISBN: 9780070680487
Publisher: McGraw-Hill Education
Imprint: McGraw-Hill Education
Pub date:
Edition: New Edition
DEWEY: 658.8
Language: English
Number of pages: 240
Weight: -1g
Height: 215mm
Width: 146mm
Spine width: 19mm