Paperback (01 Aug 1996)
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Understanding Customers has been specifically written for students studying for the Understanding Customers module in the CIM Certificate. The text layout and design is lively, and each unit has the same structure to make learning methods easier
| ISBN: | 9780750629157 |
| Publisher: | Butterworth-Heinemann |
| Imprint: | Butterworth-Heinemann |
| Pub date: | 01 Aug 1996 |
| DEWEY: | 658.8342 |
| DEWEY edition: | 21 |
| Number of pages: | 369 |
| Weight: | -1g |
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