Publisher's Synopsis
This text teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.
The One Minute Apology A Powerful Way to Make Things Better
Hardback (22 Apr 2003)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780007159239 |
| Publisher: | HarperCollins |
| Imprint: | HarperCollins |
| Pub date: | 22 Apr 2003 |
| DEWEY: | 658.3145 |
| DEWEY edition: | 21 |
| Number of pages: | 114 |
| Weight: | 277g |
| Height: | 222mm |
| Width: | 141mm |
