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The One Minute Apology

The One Minute Apology - The One Minute Manager

Paperback (29 Jul 2011)

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Publisher's Synopsis

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.

The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

About the Publisher

HarperCollins Entertainment

Book information

ISBN: 9780007160068
Publisher: HarperCollins Publishers
Imprint: HarperCollins Entertainment
Pub date:
DEWEY: 658.3145
DEWEY edition: 22
Language: English
Number of pages: 114
Weight: 156g
Height: 195mm
Width: 122mm
Spine width: 9mm