2nd Edition
Paperback (01 Mar 2002)
Not available for sale
Includes delivery to the United States
Out of stock
This text deals with all aspects of customer service. It covers why good service matters, turning complaints into opportunities, listening to customers, effective communication, and more. It includes self-assesments, exercises and quizzes.
| ISBN: | 9781903776001 |
| Publisher: | Management Pocketbooks |
| Imprint: | Management Pocketbooks |
| Pub date: | 01 Mar 2002 |
| Edition: | 2nd Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 103 |
| Weight: | 109g |
| Height: | 105mm |
| Width: | 148mm |
| Spine width: | 6mm |
$1.52off
Paperback
Published 18 Jun 2020
Save $1.52
