Paperback (03 Nov 1997)
Not available for sale
Includes delivery to the United States
Out of stock
Great customer service can be a powerful and competitive weapon for any business. This "idiot's guide" covers aspects such as how to train service personnel and how to create a service culture in your company as well as how to handle complaints.
| ISBN: | 9780028619538 |
| Publisher: | Penguin USA |
| Imprint: | Imprint Unknown |
| Pub date: | 03 Nov 1997 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 326 |
| Weight: | 593g |
| Height: | 232mm |
| Width: | 187mm |
| Spine width: | 22mm |
$1.92off
Paperback
Published 18 Jun 2020
Save $1.92
