1st edition
Paperback (30 Mar 2007)
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This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
| ISBN: | 9781578200191 |
| Publisher: | CRC Press |
| Imprint: | CRC Press |
| Pub date: | 30 Mar 2007 |
| Edition: | 1st edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 282 |
| Weight: | 530g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 16mm |
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