Paperback (01 May 2003)
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Like stage magic, service magic is made up of more than tricks, hocus-pocus and bravado. Service magic is an art and depends on developing customer rapport, excellent timing and hours of practice. This guide uses examples from diverse industries to reveal inventive approaches to customer service.
| ISBN: | 9780793164677 |
| Publisher: | Dearborn |
| Imprint: | Dearborn |
| Pub date: | 01 May 2003 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 248 |
| Weight: | 313g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 14mm |
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Paperback
Published 18 Jun 2020
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