Publisher's Synopsis
This pack has been designed to reflect the needs of professional training materials. Much of the material can be used immediately and it includes OHP acetates and photocopiable handouts. The pack covers call preparation, and execution, questioning techniques, needs and priorities, presentation and development skills, handling objections and closing the sale.;The pack's structure is similar to that of the books in that it deals with effective time management to make sure that the best use of time is achieved; contain checklists, to make sure that nothing is ommitted; has ice-breakers, to provide a quick and productive start to the training session; includes OHPs; and encourages participation, to make sure that each individual gets the most out of the training.
