Paperback (30 Sep 1997)
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People Talk is a lively, down to earth guide to this vital skill, and how to aquire it! Packed with practical tips and insights, the book looks beyond the normal approach to customer care and helps to adopt a professional attitude.
| ISBN: | 9781858355207 |
| Publisher: | Industrial Society |
| Imprint: | Industrial Society |
| Pub date: | 30 Sep 1997 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 78 |
| Weight: | 201g |
| Height: | 155mm |
| Width: | 235mm |
| Spine width: | 6mm |
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Paperback
Published 18 Jun 2020
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