Overpromise and Overdeliver The Secrets of Unshakable Customer Loyalty
Paperback (30 Jun 2006)
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Book information
ISBN: | 9780143062141 |
Publisher: | Penguin Books India Pvt Ltd |
Imprint: | Penguin Books |
Pub date: | 30 Jun 2006 |
Language: | English |
Number of pages: | 240 |
Weight: | -1g |
Height: | 200mm |
Width: | 140mm |
Spine width: | 40mm |