One Stop Customer Care

One Stop Customer Care

Paperback (01 Jun 1998)

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Includes delivery to the United States

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Publisher's Synopsis

One Stop Customer Care is a comprehensive, no-nonsense guide to positive customer care policies, procedures and practices.

Book information

ISBN: 9781860720659
Publisher: ICSA
Imprint: ICSA
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Language: English
Number of pages: 229
Weight: 371g
Height: 234mm
Width: 156mm