Publisher's Synopsis
One Size Fits One lays out the rules for what customers want, and shows how a company can begin to develop the personalized relationships necessary to build loyalty.
One Size Fits One Building Relationships One Customer and One Employee at a Time
2nd Edition
Hardback (21 May 1999)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780471331674 |
| Publisher: | Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 21 May 1999 |
| Edition: | 2nd Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 321 |
| Weight: | 638g |
| Height: | 232mm |
| Width: | 161mm |
| Spine width: | 28mm |
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