Once a Customer, Always a Customer

Once a Customer, Always a Customer

Revised 3rd Edition

Paperback (30 Oct 2000)

Not available for sale

Includes delivery to the United States

Out of stock

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Publisher's Synopsis

Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.

Book information

ISBN: 9781860761645
Publisher: Oak Tree
Imprint: Oak Tree
Pub date:
Edition: Revised 3rd Edition
DEWEY: 658.812
DEWEY edition: 21
Number of pages: 292
Weight: 462g
Height: 235mm
Width: 157mm
Spine width: 19mm