Marketing Management

Marketing Management A Relationship Marketing Perspective

Hardback (14 Apr 2000)

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Publisher's Synopsis

This introduction to the principles of marketing management explores five key areas: the role of relationship marketing in business, the customer retention audit, creating customer value, organising relationship marketing and marketing in action.

About the Publisher

Macmillan

Macmillan

Macmillan is the hardback imprint of Pan Macmillan and publishes major British and international fiction authors as well as serious history, biography & memoir, politics, sport and current affairs. It also publishes a wide variety of annuals and series.

Book information

ISBN: 9780333777497
Publisher: Macmillan
Imprint: Macmillan
Pub date:
DEWEY: 658.802
DEWEY edition: 21
Language: English
Number of pages: 350
Weight: 788g
Height: 252mm
Width: 195mm