Publisher's Synopsis
Kevin Sharp is recognised internationally as an expert in the fields of customer satisfaction research and service improvement. With this book, Sharp offers a guide to maintaining healthy customer relations.
Know Thy Customer! How to Follow Marketing's First Commandment
Book (01 Jul 1997)
Not available for sale
Includes delivery to the United States
Out of stock
Check stock
Book information
| ISBN: | 9780850132731 |
| Publisher: | Dartnell |
| Imprint: | Dartnell |
| Pub date: | 01 Jul 1997 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Number of pages: | 243 |
| Weight: | 566g |
| Height: | 260mm |
| Width: | 184mm |
| Spine width: | 19mm |
We recommend
$1.83off
Bundle: MKTG, 13th + MindTap, 1...
Paperback
Published 18 Jun 2020
Save $1.83
RRP $69.01- $67.18
