Publisher's Synopsis
The book, discusses issues related to Human Computer Interaction and End User Computing, as well as issues related to the Human Side of IT. This book will help to set a framework of the social and organizational issues related to IT, giving emphasis to its role as facilitator of social relationships, enabling the development of the organizational and individual intelligence and helping to improve human conditions. In this book, and under the ""Issues of Human Computer Interaction"", models and theories are presented together with practical cases that will help students, lecturers, researchers and managers to have a clear idea of what is going on in HCI, today.
