Paperback (30 Nov 2011)
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Great or Poor is a simple and effective system to help you consistently deliver excellent customer experiences, throughout your organisation each day, every day no matter what your position. Author and consultant Guy Arnold explains how the system can work in any customer-oriented organisation.
| ISBN: | 9781852526931 |
| Publisher: | MB2000 |
| Imprint: | MB2000 |
| Pub date: | 30 Nov 2011 |
| Weight: | 360g |
| Height: | 210mm |
| Width: | 148mm |
| Spine width: | 13mm |
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Paperback
Published 18 Jun 2020
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