Publisher's Synopsis
Stay out of the guests and you do not know why? Cookbooks and cooking shows there is enough of this practice guide for restaurateurs and hoteliers to show them in a simple way how to win friends from his guests. An essential reference book for counselors and ideas and impulses to increase guest satisfaction and turnover. Knowledge, insights and experience of an experienced Catering restoration company firsthand. Let you inspire and guide to contribute more for the sake of your guests through the ideas and proven methods. With lots of useful data and information help and show every restaurant owners, how and with what measures it can increase and improve the success of his operation sustainable.
