Dynamic Customer Strategy: Today's CRM

Dynamic Customer Strategy: Today's CRM - Marketing Strategy Collection

First edition

Paperback (30 Dec 2013)

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Publisher's Synopsis

Marketers, merchandisers, and sales executives alike are struggling with Big Data - the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing performance. This book is intended for a broad audience including students and professors in graduate business schools, and practicing business executives. The goal is to inform marketing practice and help current and future business leaders navigate through the competitive storms unleashed by technological change.

Book information

ISBN: 9781606496961
Publisher: Business Expert Press
Imprint: Business Expert Press
Pub date:
Edition: First edition
DEWEY: 658.8120285574
DEWEY edition: 23
Language: English
Number of pages: 156
Weight: 246g
Height: 230mm
Width: 154mm
Spine width: 10mm