Delivering Customer Service

Delivering Customer Service How to Win a Competitive Edge Through Managing Customer Relationships Successfully - Business Basics

Paperback (01 Jun 1997)

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Publisher's Synopsis

Here is a practical, no-nonsense guide for everyone who has to deal with customers person-to-person. It explains how to maintain reliable customer service, how to develop positive working relationships, how to solve problems, etc.

Book information

ISBN: 9781857033540
Publisher: How To Books
Imprint: How To Books
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Number of pages: 188
Weight: -1g
Height: 222mm
Width: 139mm
Spine width: 19mm