Publisher's Synopsis
The individual service elements of IS/IT provision can be difficult to identify. This book provides an approach which should help managers to determine the groupings or packaging of IS/IT services in order to obtain the best combination of high reward and low risk from market testing.;This guidance should be useful for those involved in market testing in central government or in compulsory competitive tendering in local government, health authorities and throughout the public sector. It should also be of interest to the IS services industry.
