Publisher's Synopsis
Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do.
Paperback (16 Apr 2013)
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Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do.
ISBN: | 9781852527181 |
Publisher: | Management Books 2000 |
Imprint: | Management Books 2000 Ltd |
Pub date: | 16 Apr 2013 |
DEWEY: | 658.812 |
DEWEY edition: | 23 |
Number of pages: | 151 |
Weight: | 256g |
Height: | 150mm |
Width: | 209mm |
Spine width: | 12mm |