Publisher's Synopsis
Without good customer service many clients won't buy. This practical guide shows how to win and keep customers by defining the value revolution and what changes have to be made to ensure loyalty.
Customer Service for the New Millennium Winning and Keeping Value-Driven Buyers
Paperback (05 Mar 1998)
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Book information
| ISBN: | 9781564143211 |
| Publisher: | Career Press |
| Imprint: | Career Press |
| Pub date: | 05 Mar 1998 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Number of pages: | 222 |
| Weight: | 317g |
| Height: | 228mm |
| Width: | 158mm |
| Spine width: | 12mm |
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