Paperback (14 Mar 2023)
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This customer service training covers key skills and techniques needed for providing exceptional customer service, including effective communication, problem-solving, de-escalation, and technology use. Participants will learn through interactive activities and role-play scenarios to develop a customer service mindset and skillset that can improve customer satisfaction and retention.
| ISBN: | 9798387012310 |
| Publisher: | Amazon Digital Services LLC - Kdp |
| Imprint: | Independently Published |
| Pub date: | 14 Mar 2023 |
| Language: | English |
| Number of pages: | 54 |
| Weight: | 150g |
| Height: | 279mm |
| Width: | 216mm |
| Spine width: | 3mm |
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Paperback
Published 18 Jun 2020
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