Publisher's Synopsis
Stresses the importance of customer satisfaction, tells how to improve customer relations, and explains how to obtain feedback.
Customer Satisfaction How to Maximize, Measure, and Market Your Company's "Ultimate Product"
Book (01 Feb 1989)
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Book information
| ISBN: | 9780814459447 |
| Publisher: | American Management Association |
| Imprint: | American Management Association |
| Pub date: | 01 Feb 1989 |
| DEWEY: | 658.812 |
| DEWEY edition: | 19 |
| Language: | English |
| Number of pages: | 193 |
| Weight: | 453g |
| Height: | 234mm |
| Width: | 158mm |
| Spine width: | 25mm |
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