Publisher's Synopsis
This Toolkit covers every angle of communication with customers, including building relationships with clients, creating rapport and handling complaints. Effective communication is essential to a successful business.
Paperback (22 Apr 1999)
Not available for sale
Includes delivery to the United States
Out of stock
This Toolkit covers every angle of communication with customers, including building relationships with clients, creating rapport and handling complaints. Effective communication is essential to a successful business.
ISBN: | 9780752821023 |
Publisher: | Orion Business |
Imprint: | Orion Business |
Pub date: | 22 Apr 1999 |
DEWEY: | 658.812 |
DEWEY edition: | 21 |
Language: | English |
Number of pages: | 174 |
Weight: | 186g |
Height: | 198mm |
Width: | 128mm |
Spine width: | 19mm |