Blueprints for Service Quality The Federal Express Approach - AMA Management Briefing
2nd Edition
Book (31 Dec 1994)
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Book information
| ISBN: | 9780814423561 |
| Publisher: | AMA Membership Publications Division, American Management Association |
| Imprint: | AMA Membership Publications Division, American Management Association |
| Pub date: | 31 Dec 1994 |
| Edition: | 2nd Edition |
| DEWEY: | 388.04406573 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 77 |
| Weight: | 109g |
| Height: | 212mm |
| Width: | 152mm |
| Spine width: | 6mm |
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