People Talk

People Talk The Skills of Positive Communication and Customer Care

Paperback (30 Apr 2005)

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Includes delivery to the United States

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Publisher's Synopsis

'People Talk' is a lively, down to earth guide to this vital skill, and how to acquire it! Packed with practical tips and insights, the book looks beyond the normal approach to customer care and helps to adopt a professional attitude.

Book information

ISBN: 9788174461339
Publisher: Excel Books
Imprint: Excel Books
Pub date:
DEWEY: 658.812
DEWEY edition: 22
Language: English
Number of pages: 78
Weight: -1g