Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Hardback (01 Sep 1999)

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Synopsis

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

Book information

ISBN: 9781885167309
Publisher: Bard Press
Imprint: Bard Press
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Language: English
Number of pages: 288
Weight: 610g
Height: 234mm
Width: 163mm
Spine width: 30mm