Publisher's Synopsis
Looks at who complains, why they complain, what they complain about, how to complain effectively, and more.
Send This Jerk the Bedbug Letter How Companies, Politicians, and the Mass Media Deal With Complaints, and How to Be a More Effective Complainer
Paperback (24 Jun 1996)
Not available for sale
Includes delivery to the United States
Out of stock
Check stock
Book information
| ISBN: | 9780898158113 |
| Publisher: | Ten Speed Press |
| Imprint: | Ten Speed Press |
| Pub date: | 24 Jun 1996 |
| DEWEY: | 381.3 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 322 |
| Weight: | 408g |
| Height: | 228mm |
| Width: | 152mm |
| Spine width: | 24mm |
We recommend
$1.81off
Bundle: MKTG, 13th + MindTap, 1...
Paperback
Published 18 Jun 2020
Save $1.81
RRP $68.27- $66.46
