Paperback (15 Nov 2003)
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Using validated research and engaging examples of best and worst practices, this text is a one-stop customer service guidebook. Managers and service providers should learn how to upgrade their overall service attitude and standard practices.
| ISBN: | 9780793176816 |
| Publisher: | Dearborn |
| Imprint: | Dearborn |
| Pub date: | 15 Nov 2003 |
| DEWEY: | 658.812 |
| DEWEY edition: | 22 |
| Language: | English |
| Number of pages: | 229 |
| Weight: | 318g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 13mm |
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Paperback
Published 18 Jun 2020
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