Paperback (30 May 1993)
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Written primarily for the fast-growing service industries, this light-hearted guide describes both how to gain new business and how to keep existing customers satisfied. It provides advice on every aspect of presentation, communication skills, the psychology of selling, and much more.
| ISBN: | 9780749409050 |
| Publisher: | Kogan Page |
| Imprint: | Kogan Page |
| Pub date: | 30 May 1993 |
| DEWEY: | 658.85 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 158 |
| Weight: | 720g |
| Height: | 234mm |
| Width: | 153mm |
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Paperback
Published 18 Jun 2020
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