How to Win Customers and Keep Them for Life

How to Win Customers and Keep Them for Life

Book (01 Jan 1987)

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Publisher's Synopsis

Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service.

Book information

ISBN: 9780399133015
Publisher: Putnam's Sons
Imprint: Putnam's Sons
Pub date:
DEWEY: 658.812
DEWEY edition: 19
Language: English
Number of pages: 190
Weight: -1g