Services Marketing

Services Marketing People, Technology, Strategy

4th Edition

Hardback (03 Aug 2000)

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Includes delivery to the United States

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Publisher's Synopsis

For graduate-level/MBA courses in Services Marketing.

Combining conceptual rigor with real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for an exceptionally broad range of service categories and industries. Strong managerial and strategic focus.

Book information

ISBN: 9780130173928
Publisher: Pearson Education
Imprint: Pearson
Pub date:
Edition: 4th Edition
DEWEY: 658.8
DEWEY edition: 21
Language: English
Number of pages: 717
Weight: 1204g
Height: 241mm
Width: 186mm
Spine width: 31mm