Publisher's Synopsis
In the last decade customer retention has become the leading topic of conversation among business owners. Brick and mortar companies from every industry have been trying to figure out a way to stay open amid a steady decline in customer patronage to retail stores and restaurants. 7 Customer Retention Tactics For the Restaurateur is the beginning of several short e-books designed to assist company owners in their harrowing task of satisfying their customers in order to increase retention, and profits. This short e-book is not meant to detail the intricate steps needed to overcome customer decline, but it is meant to give a basic understanding of the essential steps to begin to implement new ideas, while providing the necessary information needed if one decided to continue on their journey to increased customer retention.
