Publisher's Synopsis
We all have difficult people in our lives who drive us "nut" or/and get "under our skins," at work, at home, within the family (nuclear or/and extended) and even in the larger society. The ironic fact is that we all can be the difficult person some or most of the time (for some).
Difficult people are annoying, frustrating, and exhausting - people we cannot avoid and must have to relate and deal with as a matter of necessity - the necessity is why we are able to feel their 'difficulty.' By 'difficult' people, it is intended to mean people with certain personality traits or emotional characteristics that makes it hard and sometimes impossible for you to communicate or/and relate with them. The ability to effectively cope with such people while maintaining a healthy family, work or neighbourly environment is known as the skill of dealing with difficult people.It is inevitable for you to come across a difficult person in your life that brings about distress, whether it is in the form of a neighbour, relative, child, parent, spouse, colleague, employee, customer or supplier. However, the intensity of their difficulty may vary depending upon the kind of difficult person they are. A difficult person also has difficulties in understanding others' emotional states. They may act and say things that are inappropriate and at times, irrational. They have an inability to play nice - this is just their way of being without having a hidden agenda behind their actions and behaviours. If people know and take to heart the contents of this book, many relationships (work, home, marriage, neighbourliness) will not crumble and fail the way they do like a pack of cards. Reading, understanding, and gleaning from this book would help you (to a large extent) prevent some destructive, damaging, and disruptive effects of having to work or/and live with a difficult person.