Publisher's Synopsis
This is a description of how computers can be put to work in offices and is intended to be intelligible to both the layman and the computer scientist.;The text is, however, sufficiently scientific and technological to address the requirements of computer management and poses the questions: how can a computer help? what do we do with it? how do we do it? The answers to these questions are supplied in an easily understood manner.;The systems planning, procurement and contractual issues concerning the implementation of word processing systems is explained in detail. At the same time, the author brings into focus the sociological implications of office automation and the need for the education of office staff on the subject.
