What the Customer Wants You to Know How Everybody Needs to Think Differently About Sales

Hardback (24 Jan 2008)

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Publisher's Synopsis

An eye-opening book from bestselling business author Ram Charan, which shows readers that sales is everyone's business - not just the sales department's. Charan turns the sales process on its head - asking readers to stop thinking about sales as a war about price and to start focusing on solving your customers' problems. This powerful book teaches readers how to help their customers in a variety of ways, driving growth revenue whilst making price less of an issue.

Book information

ISBN: 9781591841654
Publisher: Penguin Random House Group
Imprint: Portfolio
Pub date:
DEWEY: 658.85
DEWEY edition: 22
Language: English
Number of pages: 178
Weight: 272g
Height: 203mm
Width: 130mm
Spine width: 19mm