Publisher's Synopsis
The electronic mailbox has long been heralded as one of the most significant elements in office automation. Today there is a rapidly growing spectrum of users - who do not always appreciate the range of electronic mailbox features and applications that are now available.;The aim of this book is to acquaint mailbox users and potential users with the scope of current mailbox systems, and to indicate how unnecessary expenditure on telephone time and service charges can be avoided. Aspects of user experience are discussed to provide a practical insight into the possibilities.;It is concluded that public electronic mail services are now sufficiently mature and flexible to provide wide-ranging benefits for individuals and organisations. Mailbox usage is expected to grow significantly in the years ahead. Users and potential users need to be informed about the likely developments in this field.