Publisher's Synopsis
Enhance the user experience on digital government portals with this concise guide. This book features a UX checklist designed to optimize recommendation systems on government platforms, making it easier for citizens to find what they need while boosting their satisfaction.
Computing and UX experts will discover valuable tools in this manual for enhancing digital government recommendation systems. Explore user experience aspects specific to these systems and learn how to apply a checklist that covers eight crucial dimensions-from algorithm accuracy to accessibility and linguistics.