Publisher's Synopsis
"The Ultimate Business Playbook" provides an easy and innovative step by step approach to Workflow Analysis and Six Sigma. The method uses an NFL team as an analogy and is fun to implement and dramatically changes the work environment. The methodology has been used by the Department of Homeland Security, financial institutions and Fortune 500 companies and is the culmination of over 20 years of experience and study. "The Ultimate Business Playbook" bridges the philosophical approaches of books like "Good to Great" and "The 7 Habits of Highly Effective People" and shows people how to effectively implement those ideas in their businesses. It is a "rubber hits the road" book in a big way.