Publisher's Synopsis
Get the relationship edge
The Relationship Edge shows you exactly how to build valuable business relationships with people you don′t naturally connect with. It presents a straightforward, three–step process that is easy to apply to your work and business. Jerry Acuff provides real–world principles for developing strong and lasting personal relationships with the key people in your business life, helping you become more effective and persuasive while maintaining meaningful, truthful dialogues with those around you. Acuff shows how the more truthful and direct you are with customers and colleagues, the more truthful they′ll be with you and the more likely you are to find meaningful solutions to the business challenges you share.
This revised edition includes new information on building and leveraging healthy business relationships, especially how to maintain them over the long term. With real case studies and step–by–step guidance, The Relationship Edge offers the tools and advice you need to develop strong, rewarding relationships with customers, coworkers, and managers. With practical, concrete information on the mechanics of interpersonal relationships in the business world, you′ll be well on your way to doing business better and more productively.
"A great coaching tool for every sales manager finally, a book that outlines step by step how to build both strong customer and personal relationships."
John M. Woychick, Senior Vice President, Training, Pfizer Pharmaceuticals
"Time and time again, Jerry Acuff′s approach to selling has been proven to work. A must–read for those who believe that successful selling is a part of their everyday life."
Georges Gemayel, Executive Vice President, Genzyme Corporation
