Publisher's Synopsis
This book shows how to build lasting relationships with customers by tailoring services and products specifically for them. The authors give practical examples to explain how this strategy can give an advantage over competitors.
The One-to-One Future Building Business Relationships One Customer at a Time
Paperback (30 May 1996)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780749914929 |
| Publisher: | Little, Brown |
| Imprint: | Piatkus |
| Pub date: | 30 May 1996 |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Number of pages: | 464 |
| Weight: | 503g |
| Height: | 216mm |
| Width: | 135mm |
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