Publisher's Synopsis
In his 2019 book, The Indispensable Brand, Mitch Duckler took major brands to task for the "identity crisis" they faced with so many of them indistinguishable from one another, failing at arguably the most important job of brand management—differentiation. Then he offered a best practices workflow for becoming an indispensable brand and sustaining that brand excellence over time.Now in The Future-Ready Brand, Duckler looks to a new set of challenges facing the world's leading brands and turns to the world's most influential brand officers themselves to find solutions to these challenges. Here Mitch goes one-on-one with over 40 Global 1,000 CMOs to discover how they are navigating the confluence of shifting societal forces and emerging technologies that are impacting how every brand will thrive in the future. Duckler's book unfolds in three sections...Section I: SOCIETAL SHIFTS How Brands Will Need to Be Positioned1: The Purpose of Brand Purpose 2: Beyond Health...to Wellness 3: The Emergence of Gen ZSection II: TECHNOLOGY INNOVATIONS How Brands Will Need to Be Personalized4: AI and the Personalized Brand Experience 5: XR and Metaverse...a New Definition of "Reality" 6: The (Gradually) Emerging Web3SECTION III: COMMERCIAL TRENDS How Brands Will Need to Be Promoted7: The Fourth Evolution of Content Marketing 8: How Technology Is Perfecting Gamification 9: The Evolving Influence of InfluencersPacked with insights and applications from the CMOs of the world's most prestigious brands (including Abbott, Accenture, Ally Financial, American Eagle, BMW, Boston Scientific, Canva, CapitalOne, Caterpillar, Coca-Cola, Coty, CVS Health, Danone, Deloitte, Deutsche Telekom, H&R Block, Herbalife, Hilton, IBM, John Hancock, Juniper Networks, Kohler, KPMG, Lagunitas, Lexus, McDonald's, Moderna, New Balance, PepsiCo, Polar, Progressive, PwC, Salesforce, SEE, Sephora, Telefonica, Travelers, Unisys, UPS, UScellular, Wells Fargo, Yum Brands) The Future-Ready Brand is already required reading for every marketer looking to successfully navigate this fast arriving future.