Publisher's Synopsis
Harvard University communication expert's 25-year classic masterpiece, Amazon Bookstore sells books for a long time, and heavyweight masters praise the basic skills that must be learned. Reader's warm response, This book may change your life! Everyone wants to give the era you are teaching ─ all walks of life must listen to feedback? Is it difficult to accept criticism and advice? The unique method of transforming difficult conversations, turning mistakes, unfairness, and feelings of poor advice into your learning and growth energy!
