Tele-Stress : Relief for Call Center Stress

Tele-Stress : Relief for Call Center Stress

2nd Edition

Paperback (11 Jan 1998)

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Publisher's Synopsis

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

Book information

ISBN: 9781578200290
Publisher: CRC Press
Imprint: CRC Press
Pub date:
Edition: 2nd Edition
Language: English
Number of pages: 127
Weight: 240g
Height: 229mm
Width: 152mm
Spine width: 7mm