Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

3rd Edition

Book (01 Jan 2001)

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Publisher's Synopsis

Providing a framework for supervision, this textbook outlines supervisory responsibilities and the tools supervisors use to meet those responsibilities. Specific chapters discuss communication, recruitment, training, productivity, evaluation, discipline, team building, and conflict management. Suggestions for improving management performance are al

Book information

ISBN: 9780866121873
Publisher: Educational Institute of the American Hotel & Lodging Association
Imprint: Educational Institute of the American Hotel & Lodging Association
Pub date:
Edition: 3rd Edition
DEWEY: 647.940683
DEWEY edition: 20
Number of pages: 383
Weight: 590g
Height: 1459mm
Width: 1147mm
Spine width: 1147mm